Privacy Policy

1. Who We Are

1.1. This Privacy Policy applies to saimmigrationbans.com, operated by Iustitia, a South African immigration advisory service. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1.2. For privacy-related queries, contact us at legal@saimmigrationbans.com.

2. What Information We Collect

2.1. We collect the following personal information when you engage our services or use this website:

  • Name and contact details (email address, phone number)
  • Country of origin or nationality
  • Passport details and copies of passport bio pages
  • Immigration documents (including entry/exit stamps, ban notices, visa documents, and any other documents you provide in connection with your immigration matter)
  • Details of your immigration matter as communicated to us
  • Standard website usage data (IP address, browser type, pages visited) collected via cookies or similar technologies

3. Why We Collect It

3.1. We collect and use your personal information solely for the following purposes:

  • To assess your immigration matter and provide our services to you
  • To prepare documents and written representations on your behalf
  • To communicate with you about your matter and respond to your enquiries
  • To submit documents or make enquiries to the Department of Home Affairs or other relevant authorities on your behalf, where instructed
  • To comply with any legal obligations

3.2. We do not use your personal information for marketing purposes.

4. How We Store and Protect Your Information

4.1. Your personal information is stored securely and accessed only by those involved in handling your matter. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

4.2. We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

5. Sharing Your Information

5.1. We do not sell, rent, or share your personal information with third parties, except:

  • With contractors or service providers engaged to work on your matter, to the extent necessary to perform our services (these parties are required to handle your information confidentially)
  • With the Department of Home Affairs or other relevant government authorities, where required to perform our services
  • Where required by South African law or a court order

6. Cookies

6.1. This website may use cookies to collect standard usage data. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though this may affect the functionality of the website.

7. Your Rights

7.1. Under POPIA, you have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to object to the processing of your information in certain circumstances. To exercise these rights, contact us at legal@saimmigrationbans.com.

8. Changes to This Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website or services following any update constitutes acceptance of the revised policy.

9. Governing Law

9.1. This Privacy Policy is governed by the laws of the Republic of South Africa, including POPIA.